Whether you have a question about an order, need to start a return, or want to partner with us — we'd love to hear from you.
Pick the channel that fits and we'll route you to the right place.
Questions about an order, payment, or shipping status.
help@sshop.example
Start a return, track a refund, or ask about our 30-day return policy.
returns@sshop.example
Media requests and partnership opportunities.
press@sshop.example
Office
548 Market St, San Francisco, CA 94104
Support hours
Mon–Fri, 9am–6pm PT
New here? Read how it works or start shopping.
